Privacy Policy

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;
• To provide our Users with ongoing customer assistance and technical support;
• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
• To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

This website runs on servers we manage. Your data is stored in our own database and file storage, and all connections are encrypted (HTTPS). We never sell your personal information. We share it only as needed to run the service, with the providers we use for hosting, file storage, sending email, and payments.

Payments are processed by Stripe, Inc., our payment provider. Card details are never stored on our servers; they are handled by Stripe, which is certified to the highest level (Level 1) of the PCI DSS card industry security standard. Payments in Japanese yen are charged in the yen amount shown at checkout. Stripe’s privacy policy: https://stripe.com/privacy

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to access, correct, amend or delete any personal information we have about you, please reply to any email you have received from us. You can stop news emails at any time with the unsubscribe link in each email.